Staci Goldstein, MS
Manager of Healthcare Quality
For over three decades, Ms. Goldstein has been working in the field of quality improvement in various health care settings. She has been in the role of Quality Assurance Coordinator, Director of Quality Improvement, Total Quality Examiner, National Committee for Quality Assurance Specialist, Quality Improvement Consultant and Manager of Health Care Quality. Ms. Goldstein has prepared organizations for varying levels of audits, educational needs and competencies, satisfaction surveys, process and program improvement, continuous quality Improvement, creation of tools to assist with accreditation, data collection and outcomes.
She has worked with the Pittsburgh Chamber of Commerce in the role of Total Quality Examiner presenting awards of excellence, using Malcolm Baldridge criteria to businesses and organizations. She has also prepared managed care organizations for National Committee of Quality Assurance Certification as well as preparing departments from a large academic medical center for Joint Commission Accreditation in a major metropolitan city where she also trained with pioneers in the field of Total Quality Management as it relates to health care. She has assisted companies with the creation of mission and vision statements as it relates to Quality. As Director of Quality Improvement, Ms. Goldstein’s role included managing the Credentialing Department of a Managed Behavioral Health Care carve out organization for a national managed care company. She prepared another Medicaid Managed Behavioral Health Care Organization’s RFP that was successful in awarding the contract that covered 100,000 lives in her role as Chief Operating and Clinical Officer working with leadership of an academic medical center’s behavioral health contractor and county executives in the Department of Public Welfare. Ms. Goldstein continues to coach Nursing Care Centers in obtaining and maintaining Joint Commission Accreditation and in this role has been instrumental in process and outcome improvement in areas of both quality improvement as well as creating a culture of safety.
Ms. Goldstein has a Bachelor of Science degree in Health Policy and Administration from the Pennsylvania State University and a Master of Science degree in Health Systems Management from Rush University.
Some of the skills that Ms. Goldstein brings to her position include:
Well-rounded background in Quality within various settings.
Successful survey and audit preparation.
Continuous Quality Improvement methodology.
Physician Credentialing mastery.
Training and Competency proficiency.
Applying safety data with risk and probability to increase staff knowledge and performance.
Measuring key quality and safety data to improve outcomes.
Knowledge and understanding of working with diverse staff under tight timelines.
Ms. Goldstein has a passion for helping others and volunteers with her local Veteran’s nursing home, Intergenerational Song Birds program within a local Assisted Living Facility, Make a Wish Charitable Organization, Pasco County Animal Shelter, and Hillsborough County Schools Parent Teacher Association.
Ms. Goldstein enjoys spending time outdoors with her family kayaking, hiking, swimming, and shelling. She also enjoys Pilates and gardening.
To learn more about Ms. Goldstein and her services please email her at firstname.lastname@example.org or
call her at 727.786.3032.